News
"The Heartbeat of Success: Why Customer Management is Non-Negotiable"
Good customer management is a fundamental aspect of a successful business. It goes beyond merely completing a transaction; it involves creating a positive and memorable experience for customers. In the fast-paced world of commerce, the heartbeat of any thriving enterprise lies in its ability to manage and nurture its customer relationships. It's not just a business strategy; it's the lifeline that ...
Labour hire business owner jailed
An Auckland man has been jailed for five and a half years on tax fraud charges. The business owner was sentenced today (1 November 2023) on 69 different tax evasion and forgery charges involving nearly a million dollars. He ran several labour hire businesses providing labour to growers and market gardeners in South Auckland. GST returns filed by his tax agent on his behalf ...
Options for providing accommodation for your employees
Options for providing accommodation for your employees As an employer, you may wish to provide accommodation for your employees while they are employed with you. To obtain a property to use for a service tenancy, you could enter a lease under the Property Law Act 2007 for a property with the property owner with the intention of providing that property for ...
Time to review your customer contracts
Unsure about whether your contracts comply with the Fair Trading Act? If you have customer contracts, for example for rental accommodation or vehicle hire, they must be fair under the law. You need to take special care when entering into what are referred to as ‘standard form contracts’ with customers. These could include contracts for flights or rental accommodation, vehicle hire, gym ...
Property manager to pay damages after failing to comply with Improvement Notice
Property Management Wellington Limited has been ordered by the Tenancy Tribunal to pay $2,000 in exemplary damages to the Ministry of Business Innovation and Employment (MBIE), after failing to comply with an Improvement Notice. This case is the first time the Tenancy Compliance and Investigations Team (TCIT) has taken a case to the Tenancy Tribunal for failure to comply with an ...