News
ACC: Take the pain out of levy day
Every year you pay levies to ACC to cover injuries suffered in and out of work — and vehicle regos help cover injuries suffered in road accidents. Like any bill, you can reduce payment pain by planning ahead The key thing is to put aside money throughout the year to spread the costs. Any interest earned in a savings account can ...
Keep in touch
It’s staggering how few people keep in touch with their former customers. John needed some scaffolding and found a really obliging firm. He said to the business owner when he came to take the scaffolding away: “I’m going to need scaffolding again in a couple of years to paint my house. Please keep in touch.” Pete, the scaffolder, replied: “You’ve got ...
Don’t tell us your Problems!!
An elderly couple were having lunch at a café. After half an hour the grumpy old man called the waitress over and said their quiche had not arrived. When told half an hour was too long to wait for his lunch, the waitress said the cafe was very busy. Never tell customers your problems. Just put things right as quickly as ...