The Secret of Customer Service

Recently I had a young guy who was starting his own business ask me if I had any secret’s as to how to be successful in business. I told him there are lots of secrets about that but one really really important secret is to provide excellent customer service. And to provide excellent customer service is actually easier than you might think. ...

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Checkable is here and you’ll love what it will do for your business

Checkable has arrived - Digital Boost’s new website diagnostic tool helps business owners like you to better understand your online presence. Developed by MBIE, it is safe, fast and completely free. Digital Boost's newest tool, Checkable, is like a Warrant of Fitness for your online presence. It checks your website, social media, marketing, security and e-commerce, and lets you know what's ...

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Talking with your team about uncertain times

Talking with your team about uncertain times Change and uncertainty can take their toll on a business and its people. You and your workers may feel anxious or stressed about the future. It may feel difficult to talk with employees about their wellbeing and about challenges facing your business. But it’s much worse to avoid these conversations. Here’s a round-up of tips ...

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Reminder: Upcoming changes to the healthy homes standards

Changes to the healthy homes standards will come into force on 12 May 2022. This will include changes to the heating, ventilation, and moisture ingress and drainage standards. As the changes do not become law until 12 May 2022, private landlords who have a compliance date before then must comply with the current healthy homes standards. If your rental property already meets the ...

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Here are some testimonials we’d like to share with you from our happy clients

Stephen provides great service to his clients. He is always readily available to answer queries and give support. Feidling Family Trust This is the first year with your firm and I appreciate your prompt attention to our various tax and account matters. Tax time is always concerning and you have relieved that concern. Thank you. Levin Family Trust Professional, friendly & great advise. Stephen ...

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