News
Smile, it’s good for business
What do Winston Peters, Jacinda Ardern and Bill English (and John Key before him) have in common? When they see a camera, they almost always smile. Smiling is most important when selling. And like all good sales people, politicians are constantly promoting their product. Here's an example of a winning smile. Jane’s father was dropping her off at school. She was ...
How does your cyber security rate?
Cyber crime is rising and studies show many New Zealand businesses aren’t equipped to handle it. Take this self-assessment to see how your cyber protection stacks up — and get tips for fighting off attacks. Cyber risks rising More than a quarter of New Zealand businesses faced a cyber attack in the past year, according to Grant Thornton’s International Business Report survey. Number ...
Contracting: Hidden costs and expenses
Many contractors overestimate what they can earn in a year. Make sure your contracting rate covers things an employer would normally pay for, eg holidays and time off sick. Here’s how to budget for the ebbs and flows — and the expenses — that come when you work for yourself. What to budget for Broken income: If you’re contracting, you may have ...
Employment rights and rules: Free online training
If you are an employer or a worker, it’s important to know your rights and responsibilities. Not only is this a great foundation for an employment relationship, it’s the law. Get up to speed on these important rules with new online learning modules from Employment New Zealand. Employment 101 Choosing the correct working arrangements for each of your workers is an important step. ...
Customer complaints: How to fix delivery problems
Step-by-step advice for sellers on what to do if a customer complains about a parcel damaged or delayed by a courier or other delivery service. Plus pick up tips on how to reduce this risk. What you must do It’s a common problem. You use a delivery service to ship a product to a customer. It’s in good condition when you pack ...