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Tenancy Services are improving the bond system for tenants and landlords
Tenancy Services has started work on a new and improved online system to process tenancy bonds. The new system will create a better user experience for customers by providing:
faster processing when lodging bonds or getting refunds
the ability to check your bond status
self-service features to manage bonds online
better integration for customers using property management software
improved support for more complex bond situations.There will continue to be options available for customers who are not able to access our online services.
The project team will invite specific groups of users to provide feedback on the changes at different phases of the project.